Sick? That never happens to me, right? Wrong! Even this week as I got a cold, it was one of those 2 day quick colds. On day three it happened, I had acute laryngitis and in an instant my voice was gone. I could not speak for two days… not a peep. Why does this matter to you? It got me thinking that many people could have their businesses interrupted by being sick. Keep on reading as I share my 3 secrets to keeping your businesses humming while you are sick.
Why not you? Why? Over the last several months I have been covering basic improvement tips that apply directly to all types of business sizes and types. Starting today I will mix it up a little bit, by talking to the medium to large business owners or anyone who wants to improve their functions. Why not you? You are out there…. every day you come to work and there are things that you know could be done much better… Things can be tweaked a little bit to improve your daily life at work. Why not you? Take the first step and make a decision to start today,.
Here are three things to help you stand out from the crowd, give yourself a chance to make a change:
1) Be alert
2) Get moving
3) Don’t slip
Read on! You don’t want to miss this…
Yup, it happened to me this past weekend. About to have a party for my daughter, and she goes: “Hey Dad the toilet is leaking”… Silence…. Followed by… Are you kidding me??? Guilty look from the son… I didn’t do it… When deep down you know it was him. Cracked toilet tank, and water everywhere.
You may be wondering at this point, what does this have to do with process improvement? Let me enlighten you!
Being repeatable is not enough to win at business, you must be able to transfer it to others. Not everyone will have the same standards that you have… Ask people to make a cup of coffee, and there are literally 1,000 ways to make it. How do you ensure that this knowledge is transferred properly? This can be done with proper documentation. Written documentation is called a procedure, and there are the more visual ones you see in restaurants. This one has pictures, so the person making it has a visual reference on order, ingredients, and visual construction.
Care! You need to be present in your business and set the tone. Start off on the right foot, and drive even more success in your business. Cranky customers? On days you are feeling down and beat up, these three things will help you push through. I was in a restaurant the other night with my son (yes, daddy-son dinner date! 😃 ) and there were 3 couples sitting next to us. Two of the ladies were completely nasty to the waitress who I have known for a long time. Did I mention nasty? I am sure you know what I mean, let’s dig in.
3 steps to help you care:
Innovation is the they to any business success. In my years of working with different businesses, the ones that innovate create unmatched success. Try looking at your business differently and target something you can improve. In this post I will cover how to successfully innovate.
How to apply innovation to your business:
- Think different
- Fail fast
- Make it stick
This morning early we were abruptly awakened by a tornado warning on my wife’s cellphone. We turned on the news, and there was a tornado headed our way! Scary thing for sure. We got the kids up and hid in the bathroom. Once it passed, we realized how lucky we were.
In the morning we discovered that the tornado had passed our house literally within 200 yards. Crazy…
So this got me thinking about what the business immplications are for you. There are 3 key things that will help you in a situation like this:
What does driving have in common with business success you ask? Much more than you think. In this post I will break down these key things. Ever sat in traffic? Ever have snowbirds cut you off? I have a little higher propensity to run into snowbirds than you may. Which one of these are you?
– Are you crazy?
– The middle fiddle
– I have a plan!
You have to get this right, or you will drive everyone around you nuts!
Perseverance. Do you have what it takes to drive improvement? If you answered yes to this question, then I have 3 steps for you to help you through the hard part. We all get to a point to where we want to give up, but resist that temptation.
Here are three tips to help you through it:
- Imagine your business at some point in the future
- Break down progress into small bite sized pieces
- Share your success with those close to you
Why not all automation is good. Surprised? You shouldn’t be.
Today I will cover an important misnomer that people have: automation is always good. Have you ever heard people say.. “well if I just automate it, or buy a system, everything will be better”? Not so fast… I know it is not obvious, but I see this all the time. Here are three things you can do and not fall in that trap.